At Gravity Wears, we take immense pride in crafting luxury fashion pieces that meet the highest standards of quality, design, and craftsmanship. To maintain the integrity of our brand and ensure a seamless experience for all our customers, we have a strict No Return or Exchange Policy.

Why We Have This Policy

1. Custom Luxury Experience: Each piece from Gravity Wears is meticulously designed and often made-to-order, ensuring exclusivity and a personalized touch. Due to the bespoke nature of our collections, we are unable to accept returns or exchanges.

2. Quality Assurance: Every item undergoes rigorous quality checks before it leaves our atelier. We guarantee that your purchase meets our exacting standards of excellence.

3. Sustainability Commitment: To minimize waste and align with our eco-conscious values, we do not accept returns or exchanges. This policy helps us reduce our environmental footprint and maintain responsible practices.

What This Means for You

• Final Sale: All purchases made on Gravity Wears’ website or through authorized retailers are considered final. We do not offer refunds, returns, or exchanges for any reason, including but not limited to:

  • Change of mind or preference

  • Incorrect size selection

  • Color or material variations (as seen on digital screens)

• Careful Selection: We encourage you to review product details, size guides, and styling notes thoroughly before making a purchase. Our customer service team is available to assist with any questions to ensure you make an informed decision.

Exceptions

In the rare event that your item arrives damaged or defective, please contact our customer service team within 48 hours of receiving your order. We will require photographic evidence and a detailed description of the issue. If the claim is validated, we will work with you to resolve the matter promptly, either by repairing the item or providing a replacement, subject to availability.

Your Satisfaction Matters

While we do not offer returns or exchanges, we are committed to ensuring your complete satisfaction with every Gravity Wears purchase. Our team is here to assist you with styling advice, sizing guidance, and any other inquiries to help you make the perfect choice.

By completing your purchase, you acknowledge and agree to our No Return or Exchange Policy.

Thank you for understanding and supporting our commitment to luxury, sustainability, and exceptional craftsmanship.

Gravity Wears – Where Every Piece is a Statement.